NOTICE: As of March 19, 2020, the Governor of California has mandated all non-essential workers to remain at home as a result of the ongoing global pandemic of the COVID-19 virus. Since we are in based in California, we are abiding by this mandate in order to protect The Op employees and their families. As a result, we will have limited ability to support customers through customer service requests or phone calls until further notice. Please note that your satisfaction is important to us and we will work to ensure each and every call or form submission is responded to once it is safe for our employees to return to work.
In the meantime, we recommend you click the link below to fill out a replacement form with all the required information so we can accurately process the request once we are able to go back to work.
Thank you for your understanding – stay safe and game on! Your friends at The Op
5999 Avenida Encinas Suite 150
Carlsbad, CA 92008
M-Th 7:30 AM – 4:30 PM (PST)
F 7:30 AM – 3:00 PM (PST)
For missing parts, please fill out a replacements form.
For issues related to TheOp.games orders, please fill out an order support form.
Retail & Wholesale Information
Please review our retailer information page so that we can best assist you.
If you are a current wholesale customer and need immediate assistance:
Toll-Free: 888-876-7659 x241
Mail: Attn: Retailer Request, 5999 Avenida Encinas Suite 150, Carlsbad, CA 92008
For Custom or Exclusive Games for corporations, organizations, retail stores, brands & others please visit our Custom Games Website for more information.
Media and Press Inquiries
For media or press inquires please visit our press page.