NOTICE: Our customer service response time will be delayed as our team ensures a safe work environment due to new COVID safety protocols. Please note that your satisfaction is important to us and we will work to ensure each and every call or form submission is responded to in a timely manner.
In the meantime, we recommend you click the link below to fill out a replacement form with all the required information so we can accurately process the request once we are able to go back to work.
Thank you for your understanding – stay safe and game on! Your friends at The Op

World Headquarters

5999 Avenida Encinas Suite 150
Carlsbad, CA 92008

Toll-Free: 1-888-876-7659
Tel: 760-431-5910
M-Th 7:30 AM – 4:30 PM (PST)
F 7:30 AM – 3:00 PM (PST)

Customer Support

For missing parts, please fill out a replacements form.

For issues related to orders, please fill out an order support form.

Retailer & Wholesale Information

Please review our retailer information page so that we can best assist you.

If you are a current wholesale customer and need immediate assistance:
Toll-Free: 1-888-876-7659
Direct: 760-431-5910
Mail: Attn: Retailer Request, 5999 Avenida Encinas Suite 150, Carlsbad, CA 92008
Fax: 760-431-5880

Custom Games

For Custom or Exclusive Games for corporations, organizations, retail stores, brands & others please visit our Custom Games Website for more information.

Media and Press Inquiries

For media or press inquires please visit our press page.