NOTICE: Our customer service response time will be delayed as our team ensures a safe work environment due to new COVID safety protocols. Please note that your satisfaction is important to us and we will work to ensure each and every call or form submission is responded to in a timely manner.
In the meantime, we recommend you click the link below to fill out a replacement form with all the required information so we can accurately process the request once we are able to go back to work.
Thank you for your understanding – stay safe and game on! Your friends at The Op
5999 Avenida Encinas Suite 150
Carlsbad, CA 92008
M-Th 7:30 AM – 4:30 PM (PST)
F 7:30 AM – 3:00 PM (PST)
For missing parts, please fill out a replacements form.
For issues related to TheOp.games orders, please fill out an order support form.
Retailer & Wholesale Information
Please review our retailer information page so that we can best assist you.
If you are a current wholesale customer and need immediate assistance:
Mail: Attn: Retailer Request, 5999 Avenida Encinas Suite 150, Carlsbad, CA 92008
For Custom or Exclusive Games for corporations, organizations, retail stores, brands & others please visit our Custom Games Website for more information.
Media and Press Inquiries
For media or press inquires please visit our press page.